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Privacy policy

1. Data controller

2. Data processed and purposes

When you contact us by phone, email or WhatsApp, the information you provide will be processed to respond to your enquiry and handle your request. When you book an appointment through the external platform linked from this website, the data needed to organise and provide the service will be processed.

3. Legal basis

Depending on the circumstances, processing is based on taking pre-contractual steps at your request, performing the service agreement, complying with legal obligations, and the consent you give when making an enquiry.

4. Retention

Data will be retained for as long as necessary to manage the enquiry or service and, subsequently, for the periods required to address potential liabilities and legal obligations.

5. Recipients and external services

Data will not be disclosed to third parties unless required by law or necessary to provide the service. Bookings, WhatsApp, social media and maps are managed through external platforms that apply their own privacy policies.

6. Your rights

You may request access to, rectification or erasure of your data, object to processing, or request restriction of processing or data portability by emailing info@roi77.com and specifying your request. You may also lodge a complaint with the Agencia Española de Protección de Datos.

7. Cookies

This informational website does not install analytics, advertising or tracking cookies. Linked external services may use their own cookies when you visit them.

8. Changes

This policy may be updated when our processing activities or applicable legal obligations change.